How to Modernize Crane & Rigging Training with LMS
In industries where safety, precision, and compliance are paramount - like construction, telecommunications, HVAC, and heavy infrastructure - staying up-to-date with training methods isn't just a nice-to-have; it's essential. The first episode of the Lift and Lead Podcast, hosted by Jud Parker, offers an in-depth look at how Barnhart, a leader in the crane and rigging sector, is revolutionizing their training approach with a Learning Management System (LMS). The episode blends industry insights, innovative training strategies, and a vision for enhancing workforce development in technical fields.
This article unpacks the key themes from the podcast to help professionals understand how modernized training systems can address current industry challenges while fostering growth and accountability.
The Shift from Traditional to Digital Training
Barnhart's transformation from traditional training methods to a state-of-the-art LMS is a case study in adapting to modern workforce needs. Twenty years ago, training revolved around physical materials - think three-ring binders and hands-on learning in the field. While practical learning remains a cornerstone, the company's adoption of a robust digital platform (nicknamed "My Barnhart") has elevated how employees are onboarded and trained.
Why the Change Was Necessary
The evolution began as Barnhart grew to over 2,500 employees across 70+ branches, including international locations. The company realized that traditional, location-based training methods couldn’t scale effectively.
Additionally, the complexity of modern crane and rigging projects - often involving multimillion-dollar contracts - requires not just technical expertise but also a deep understanding of safety regulations and project management. A digital solution allows Barnhart to centralize training, provide consistent content, and ensure compliance across their widespread workforce.
Key Features of the LMS
Barnhart’s LMS provides:
- Onboarding Modules: Seamlessly introduces new hires to the company’s culture, safety standards, and job expectations.
- Role-Specific Training: Employees receive tailored content to develop the skills needed for their specific positions.
- On-Demand Access: Content is available on laptops, smartphones, and tablets, ensuring accessibility for employees in the field.
- Professional Development Resources: Beyond technical training, the LMS encourages personal and professional growth.
Bridging the Gap: Combining Digital Learning with Hands-On Experience
While digital tools like the LMS are powerful, Barnhart emphasizes that they are not a replacement for on-the-job training (OJT). Rather, they serve as a complement. Kevin Stout, VP of People Development, underlined the importance of the tactile, real-world learning that occurs on job sites.
"Learning by doing is essential in this industry", said Stout. "The LMS supports this by providing employees with the foundational knowledge they need before they face real-world challenges."
This blended approach - combining digital learning with traditional OJT - creates a comprehensive training experience that ensures employees are both technically competent and situationally aware.
Overcoming Challenges in Implementation
Like any transformative initiative, rolling out the new LMS wasn’t without hurdles. Caleb Sandborn, the Implementation Administrator, described some of the challenges faced during the transition to the new system:
- Technical Limitations of the Previous System: Barnhart’s original LMS, though functional, couldn’t keep up with the increasing demands of the company’s growing workforce.
- Development Effort: The new system, built on the flexible Dobo platform, required significant customization to align with Barnhart’s unique needs.
- Content Creation: Developing high-quality, relevant training materials is an ongoing task. The goal isn’t just compliance but fostering a culture of continuous improvement.
Despite these challenges, the new system has proven to be a major upgrade, offering scalability and versatility to support the company’s growth.
The Power of Microlearning
One of the standout features of Barnhart’s LMS is its use of microlearning - a modern approach to training that breaks down complex topics into bite-sized, digestible pieces.
Susan, a team member from Barnhart Canada, explained this revolutionary concept:
"Microlearning allows employees to access training in short, focused segments. It’s easier to retain information this way, and workers can revisit specific modules when needed."
This approach mirrors the way people typically learn in their everyday lives - such as watching short tutorials on YouTube to solve immediate problems. By implementing microlearning, Barnhart ensures employees can quickly access the information they need, whether they’re troubleshooting equipment or brushing up on safety protocols.
Fostering a Culture of Growth
Barnhart’s commitment to training goes beyond compliance or skills development - it’s about creating a culture where employees feel empowered to grow. As Stout pointed out, "Do you have the desire to be different tomorrow than you are today? If that’s not there, then no system will work."
This focus on individual growth ties directly to Barnhart’s values. Employees are encouraged to take ownership of their careers, using the LMS as a tool to track progress and explore new opportunities.
Additionally, the company’s leadership recognizes that learning isn’t one-size-fits-all. Employees can choose between self-directed learning on the LMS or seeking mentorship and guidance from colleagues with years of field experience.
Lessons Learned from the Field
The podcast also highlighted real-world lessons from Barnhart’s projects, underscoring the importance of safety and preparation. For example, a case involving a trailer accident during transportation demonstrated how proper load restraint and adherence to DOT requirements can prevent disasters.
This story serves as a reminder: even with the best training systems in place, vigilance and attention to detail are non-negotiable in the field.
Key Takeaways
- Training Must Evolve: Traditional methods, while valuable, need to be supplemented with digital tools to meet modern workforce demands.
- Blended Learning Works Best: Combining hands-on experience with digital training creates a well-rounded approach.
- Microlearning is the Future: Breaking down training into smaller, easily accessible modules improves retention and aligns with how people learn today.
- Customization is Key: A flexible LMS platform allows companies to tailor training to their unique operational needs.
- Safety First: Real-world examples underscore the importance of adhering to safety protocols, both in training and on the job.
- Employee Empowerment Drives Success: A strong training system encourages employees to take ownership of their growth, fostering long-term engagement and retention.
- Technology Scales with Growth: For companies expanding their workforce, a centralized digital platform ensures consistent training across all locations.
Conclusion
Barnhart’s journey to modernize their crane and rigging training through an LMS is a blueprint for success in technical industries. By embracing digital tools, leveraging microlearning, and maintaining a strong commitment to hands-on training, they’ve created a scalable, efficient, and impactful system that serves both the company and its employees.
As industries continue to evolve, the need for innovative training solutions will only grow. Barnhart’s story offers valuable lessons for companies looking to stay ahead of the curve while prioritizing safety, compliance, and workforce development.
Source: "Learning as We Grow | Barnhart Training Team | Lift & Lead Podcast Ep. 1" - Barnhart, YouTube, Jan 1, 1970 - https://www.youtube.com/watch?v=Hti-yaqkBto
Use: Embedded for reference. Brief quotes used for commentary/review.
